Importance of Communication Skills in the 21st Century

Education Education
12-14 12-14
Gayatri Roy
7 months ago
Importance of 21st Century Communication Skills

 

In the throes of diverse living and working environments, communication skills anchor us to what matters. In a way, communication skills are the key to social integration in the 21st century.


Today, communication styles are as diverse as the goals. Communication can be interpersonal: a two-way interaction with someone else, interpretive: understanding and interpreting a one-way aural or written text, or presentational: presenting information in either a written or oral format. According to the Connected Culture survey, 71% of employees who reported being more productive believe they are well-connected to their coworkers. Employees that speak with one another on a regular basis are thus more productive.

According to a McKinsey analysis, well-connected teams enhance productivity by 20-25%.


Leading a team

Communication both verbal and non-verbal is at the core of everything we do. Articulating thoughts and ideas effectively using oral, written, and nonverbal communication skills in a variety of forms and contexts; listening effectively to decipher meaning, including knowledge, values, attitudes, and intentions; using communication for a range of purposes i.e to inform, instruct, motivate and persuade; utilizing multiple media and technologies, and knowing how to judge their effectiveness and assess their impact is what is essential in the day to day transactions.


Public speaking
 

In written communication which is explicitly taught in English Language, students learn to write to meet various needs, such as to explain, to persuade, to synthesize, in the forms of research papers, email, journal, science report, reflection, summary, so on and so forth.

Communicating to share ideas and express feelings helps in improving relationships. On the career front, contributing to discussions and debates is seen as a big plus. Brushing up one’s communication skills is the need of the hour.

 

“No matter what job you have in life, your success will be determined 5% by your academic credentials, 15% by your professional experiences, and 80% by your communication skills."

 

Ms. Gayatri Roy
English Language and Communication Facilitator, 
GEMS International School, Gurgaon

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